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Alice Blue Complaints

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Incorporated in 2006, Alice Blue is a Bangalore based discount stock broker offering stock and commodity trading services at BSE, NSE, and MCX. Alice Blue also offers depository service (demat account) through its membership with CDSL. AliceBlue offers one simple brokerage plan of Rs 20 for all segments to its customers. The equity delivery brokerage charges are Rs 20 per executed order or 2.5% whichever is lower. For all other segments, Alice Blue charges flat Rs 20 per executed order or 0.05%... Know more about Alice Blue

Complaint against Alice Blue Broker

Alice Blue brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Alice Blue customers. The Alice Blue complaints report analyzes the Alice Blue online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Alice Blue broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Alice Blue complaint no. report also provides Alice Blue’s number of active clients. This shows the growth of the broker year on year.

Alice Blue Complaints

Exchange Financial Year Total Complaints Active Clients
NSE 2024-25 5 161,168
BSE 2023-24 10 56,559
NSE 2023-24 66 165,397
BSE 2022-23 3 13,330
NSE 2022-23 100 142,016
BSE 2021-22 5 19,035
NSE 2021-22 90 149,397
BSE 2020-21 3 3,088
NSE 2020-21 167 125,223
BSE 2019-20 5 3,071
NSE 2019-20 87 37,295
NSE 2018-19 7 6,513
NSE 2017-18 17 5,181
BSE 2016-17 1 54
NSE 2016-17 30 4,476
NSE 2015-16 22 4,317
NSE 2014-15 10 3,804
NSE 2013-14 2 2,065

Alice Blue complaint at NSE

2024-252023-242022-23
Active Clients161168165397142016
Complaints566100
Resolved through the exchange26695
Non actionable002
Advised / Opted for arbitration001
Pending for redressal with exchange302
No. of arbitration filed by clients03
Decided by arbitrators in favour of the clients03
Decided by the arbitrators01
Pending for redressal with arbitrators00

Alice Blue complaint at BSE

2023-242022-232021-22
Active Clients565591333019035
Complaints1035
Resolved through the exchange735
Non actionable322
Advised / Opted for arbitration000
Pending for redressal with exchange000
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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46 Comments

46. Arumugachamy   I Like It. |Report Abuse|  Link|September 9, 2024 12:57:20 PMReply
Customer Support & Technical Support Team is Worst. They don't care any Compalint. They don't pick the Call. Please recommend me for other some good Service. Their ANT WEB platform is Lagging and the Charts are not displaying Properly. When I raise Complaint Ticket, Just they close it whithout doing anything. I think they don't have the proper management and monitoring system.
45. Omprakash yadav   I Like It. |Report Abuse|  Link|January 3, 2024 12:49:33 PMReply
Payment transfer to alice blue on dated 28.12.2023 but till time not update in my a/c

Also customer support team not pic my call

44. Uganathan Naidoo   I Like It. |Report Abuse|  Link|July 11, 2023 2:20:35 PMReply
I've had an account with them for over 1 year now. Trying to get thru' to Customer support is a major issue. There are also problems on the platform where my trades values/profits were not displayed properly & I ended up losing money in the process. I just cannot get thru' to complain because the customer support numbers is not available!!
44.1. RATAN DUTTA   I Like It. |Report Abuse|  Link|November 27, 2023 3:14:43 PM
SEND ME UR QUERY WITH DETAILS :
43. GONDALIYA ASHVINDAS KANTIDAS   I Like It. |Report Abuse|  Link|August 17, 2023 11:06:40 AMReply
alice de4ducted money from my account and say its DP charges which every month will be deducted ... how can any one tell about its ?
43.1. RATAN DUTTA   I Like It. |Report Abuse|  Link|November 27, 2023 3:14:13 PM
SEND ME UR QUERY WITH DETAILS :
42. praveen pawar   I Like It. |Report Abuse|  Link|October 20, 2023 4:38:20 PMReply
main praveen pawar mera id no 851199 hai muje ek alice broker ne frud kiya hai uska nam brijkishore mishra hai usne piase double karunga karke ac without my permision handling kiya hai pl alice blue action le
42.1. RATAN DUTTA   I Like It. |Report Abuse|  Link|November 27, 2023 3:13:35 PM
PLEASE APNA ACCOUNT KISI KO BHI HANDLE KARNE MAT DO

SEND ME UR QUERY WITH DETAILS :
41. swapnil rane   I Like It. |Report Abuse|  Link|November 18, 2023 11:02:19 AMReply
after opening account on alice blue I receive daily 10's of call from different Tip providers. these MF's are selling consumers details.
40. Suresh Kumar jaiswal   I Like It. |Report Abuse|  Link|September 21, 2022 2:17:36 PMReply
i have an account with alice blue they told me account opening time we tack care your fund and without your confirmation we can't trade .
I had transfer fund 50k in my trading account after that am not invest in any share after 10 days when i open my account i Shaw my fund balance showing only 1008/-Rs .
Then i called him he said your fund loss in market but before trade did't call and confirm me .
Please give me suggestion when i complain against this company so that i refund my money.
39. Amit yatri   I Like It. |Report Abuse|  Link|August 30, 2020 8:40:57 AMReply
I m from gujarat
I did process to open account online and even paid 500/- rs. But still not received any mail or details from aliceblue. I lost 500 rs.
38. Surya   I Like It. |Report Abuse|  Link|October 11, 2021 2:19:36 PMReply
I think aliceblue is not responding to any queries or phone call. I fear they may default
37. KUMAR   I Like It. |Report Abuse|  Link|October 11, 2021 12:49:06 PMReply
Dont go with this Alice Blue Broker NO RESPONSE TO THE CLIENTS

poor IT PEOPLE AND IRRESPONSIVE MANAGER/ STAFFS
37.1. surya   I Like It. |Report Abuse|  Link|October 11, 2021 2:18:20 PM
yes i think they are defaulting and will run away with money
36. Kamal Rajkumar   I Like It. |Report Abuse|  Link|September 9, 2021 11:07:18 PMReply
Alice blue company is fraud, i had 7000rs in my account it purchased more than 20000. I am sending mail but there is no response

Without sufficient fund how it is possible to buy such option 16700 CE because of company error it ended up in loss
35. Kundan kumar   I Like It. |Report Abuse|  Link|June 23, 2021 7:19:06 AMReply
Alice blue is cheater.my fund is 20000 but they any reason some 6000 after a small loss of 1000
Then my fund is available something 10000.
Again after one trade I loss something 6000
My available balance is 3700+.
After this I did not any trade but may balance is zero.
This service is very bad .I get no any help by aliceblue costumer.
Now I am trying to get help by alice blue costumber they not support.
34. Vivek   I Like It. |Report Abuse|  Link|June 7, 2021 10:46:56 PMReply
Alice blue is cheater and frauds cutting my money without any reason why I added finds 12000 and is showing 11800/-
Before that I added 50 rs and trade with 1 share vodafone idea Intraday and they charge 24 rs for single trade of 10 Rs share you are cheaters 😂 and if you place order and modify it it takes 10 times to modify
33. Prasanta Das   I Like It. |Report Abuse|  Link|April 27, 2021 2:20:07 PMReply
I will request everybody not to open any account with this companybecause.
1. very frequent terminal problem
2.Market price and terminal price shows different frequently.
3.SL-M does not work.
4.very very worst customer service I ever seen in my life.
32. Ramesh   I Like It. |Report Abuse|  Link|April 22, 2021 1:29:34 PMReply
Very worst broker. Never ever go with this irresponsible team. Suddenly there were 3 new orders (1 open position for IOC) placed using my id around market closing time. I had a open position for CopperFUT and they closed it to gain margin so they can place 3 new orders! When I called them, they keep on saying its done my id/my end. They could have done from their end too (knowingly/unknowingly). I had asked to provide the ip address of the device from where these orders are placed, but never got a proper response. So my request to everyone out there, DONT KEEP EXTRA MONEY IN YOUR ACCOUNT LYING IDLE, THEY WILL BE LOOTED.
31. Ramanjulu   I Like It. |Report Abuse|  Link|December 9, 2020 6:20:44 PMReply
Hi,

I have submitted all the documents on 2nd dec 2020 do open demat account ,but aadhar card got rejected 5 times saying that blur image, i have uploaded couple of times still got rejected ,even customer care and branch are sharing contact numbers and throwing it to some where , till date no has clue whom to contact ,are what need to be done.

Customer service is worst then worst
30. Ashish Kumar Giri   I Like It. |Report Abuse|  Link|January 30, 2021 8:18:51 AMReply
The wrost customer service application in market.i have opened a demat account.my broker disconnected my mail id which was in my demat account and demanded me 5k for demat account continue.as I am new in market I gave my broker 5k.after paid again she demanded me more 5k. I have complained many times,but there no any action from alice blue.also I complained to alice blue CEO Mr SIDHAVELAYUTHAM M,,, but no action.all chatting with my broker and me that how broker demanded me 5k and paid 5k in phonepay are available at me and gave to all for take some action.but all are cheater.PLEASE I PRAY YOU TO DON'T OPEN DEMAT ACCOUNT IN ALICE BLUE.THE WROST CUSTOMER SERVICE APPLICATION.A CHEATING COMPANY.
29. Nagaraju   I Like It. |Report Abuse|  Link|January 27, 2021 3:57:02 PMReply
Money add chasaru kani withdraw kudharadam ladhu contact chasta phone lift chayadam ladhu worst app
28. Nagaraju   I Like It. |Report Abuse|  Link|January 27, 2021 3:56:14 PMReply
Money add chasaru kani withdraw kudharadam ladhu contact chasta phone lift chayadam ladhu worst app
27. madhu viswanath   I Like It. |Report Abuse|  Link|November 21, 2020 10:24:12 PMReply
Fraud broker..
My request is not to open account with this broker only after seeing the leverage, their service is totally waste. Don't expect any help from their staff. For the last 2 week i am sending continues mail and contacting customer team for the help but no reply for my mail and i am getting different reply from each customer service agent.
One thing i can assure you all, this company will not stay long in the market.